Privacy Policy

Updated 2026-05-12

Snatch Casino values the confidentiality of every visitor and account holder. This policy outlines what personal information we handle, the lawful basis for doing so, and the rights you can exercise over your data.

Information we collect

When you register at Snatch Casino we collect identifying details such as your full name, residential address, date of birth, nationality, and government-issued identification documents required to satisfy our licence obligations under the Curaçao Gaming Authority.

Transactional records, including deposits, withdrawals, wagers, and payment instrument metadata, are stored to facilitate account auditing and anti-money-laundering checks.

Technical attributes such as IP address, browser fingerprint, device identifiers, and session timestamps are captured automatically when you interact with our platform.

Purposes of processing

Your information enables us to verify your identity, prevent fraud, comply with anti-money-laundering legislation, and confirm that you are legally permitted to use our services in your jurisdiction.

Operational data assists us in delivering a responsive gaming environment, troubleshooting technical issues, and improving the platform through aggregated performance analysis.

Where you have given explicit consent, we may also contact you with relevant promotions, tournaments, and product news, with the option to withdraw consent at any moment via your account settings.

Sharing with third parties

We may disclose your data to regulated payment processors, KYC verification providers, game-content suppliers, and cloud infrastructure partners under written confidentiality agreements.

Disclosure to law enforcement, tax authorities, or our licensing body may occur where a legitimate legal request is received or where required to investigate suspected fraud.

Snatch Casino does not sell personal data to advertisers or unrelated commercial third parties under any circumstance.

Security and storage

Customer records are stored on encrypted servers located within jurisdictions that maintain adequate data-protection frameworks, with access restricted to vetted personnel.

We deploy TLS encryption for data in transit, tokenisation for sensitive payment information, and continuous monitoring to detect intrusion attempts.

Retention periods follow regulatory minimums imposed by our licence and applicable UK data-protection legislation, after which records are securely destroyed or anonymised.

Your rights

Players residing in the United Kingdom benefit from the rights conferred by the UK GDPR, including access, rectification, erasure, restriction, portability, and objection.

To exercise any of these rights, submit a written request through the channels listed below; we will respond within one calendar month and may request supplementary verification.

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in addition to contacting us directly.

This document summarises our standard data practices. Specific obligations may vary depending on local statutes, court orders, and instructions from the Curaçao Gaming Authority. Where any inconsistency exists, the version retained on our official servers takes precedence.